There are many reasons why your printer won’t print or scan so start with the fundamentals, such as examining the printer to see if there is an error message or warning light. Verify that there is paper in the tray(s), that the ink or toner cartridges aren’t empty, that the USB cable is plugged in, or that the printer is Wi-Fi connected.
Steps to get back your printer online:
Power off the machine using the power switch located on the right side of the machine. Wait approximately 10 seconds and then power it back on. If the machine displays the date and time, then the issue is resolved.
For more information please visit the official website of Xerox printer, or if you need an assistant then please contact Printer Support USA number +1 855 958 2691.