To prevent paper jams, look inside the printer for any debris that may be there. Unplug the printer’s power cord from the outlet after turning it off. Any paper in the input tray should be removed. Open the rear access door and use a lint-free cloth lightly dampened with filtered water to clean the paper feed rollers.
For more information please visit the official website of HP printer, or if you need an assistant then please contact Printer Support USA number +1 855-958-2691.