How to Resolve Lexmark Pro800 900 Printhead Error?

Lexmark Pro800 900 Printhead Error

Resolve Lexmark Pro800 900 Printhead Error

If you have a Lexmark Pro800 or 900 printers, there is a good chance you have encountered the dreaded “printhead error”. This error can present itself in many different ways, such as paper jamming, streaks in your prints, or a slow printing process. Fortunately, with a few steps, you can resolve this issue and get back to printing quickly.

Step to Resolve Lexmark Pro800 900 Printhead Error

  • Disconnect the printer and turn it off
  • Open the top cover
  • Disconnect the printhead
  • Clean the printhead by using a cotton swab and warm, distilled water
  • Remove any blockage to the sponges or nozzles
  • Reattach the printhead
  • Close the top cover and turn on the printer
  • In printer options, select printhead cleaning
  • Ensure the cartridge is filled with ink
  • Reinstall the cartridges and print a test page to check if the issue was resolved

How to Fix Lexmark Pro800 900 Printhead Error?

The first step in resolving a printhead error with your Lexmark Pro800 or 900 printer is to turn off the device. Once it is powered off, wait a few minutes and then turn it back on. This will often fix some minor problem within the machine and help get the error resolved quickly.

If the error persists, it may be necessary to open up the device and inspect the printhead cartridge. This part can often get clogged with dried-up ink, which hinders the printing process. To clear the printhead, all you need to do is carefully remove the cartridge, unscrew two caps on either side and then swab the corresponding contact points with a damp cloth. Once the cartridge and contact points have been cleaned, it will need to be carefully aligned back into the printer.

It is also possible that the issue lies in the machine itself. To check this, open the printer cover and visually inspect the left-and right-hand side transfer belts. If these belts look worn, stretched, or are otherwise damaged, they will need to be replaced. Replacing transfer belts is a relatively simple process; they come in kits that usually come with instructions.

Finally, if the error persists, it may be necessary to update the firmware on your Lexmark printer. As with any printer, firmware updates often contain bug fixes that help alleviate an error code. Updating your printer is easy with Lexmark machines; all you need to do is locate your printer on the Lexmark support page, select software/firmware updates, and then download and run the update.


In conclusion, when it comes to resolving a Lexmark Pro800 or Pro900 Printhead error, there are a few simple steps you can take to try to alleviate the problem. The first step is to turn the device off and turn it back on; this will often resolve minor issues within the printer. If the problem persists, the next step is to inspect the printhead and clean off any dried ink. If wear and damage are discovered in the printer’s transfer belts, these should be replaced. Finally, if you are unable to get the printer working, you will need to update the printer’s firmware. Taking these steps will often help you resolve the problem quickly and get back to printing. Chat with the Lexmark Printer Support team if you require additional assistance.